New Data Protection Regulations from May 2018 (GDPR)
Under the new data protection regulations introduced from 25 May 2018, we will continue to contact patients via text messages regarding the delivery of care if they have provided consent to do so.
If practices are sending messages about recommended treatment for the management of a specific health issue, then this is defined as providing appropriate care for patients, not marketing purposes.
If you would like to opt out of any future contact via text messaging then please contact the surgery who will provide a form for completion.
Improving SMS text Communication
We want to improve the way we communicate with patients. Some of you are already receiving text message reminders for appointments. We want to widen the number of patients benefiting from this service and we want to use the service for more than just appointment reminders. For example, we might text you to let you know when a prescription is ready to collect or to ask you to come for your annual review.
From March 2018, if we've got your mobile number, we'll include you in this service unless you've opted out.
Please let us know if you would not like to be part of this service and please make sure you inform us if your mobile number changes.